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Frequently Asked Questions

Who needs Tuition Insurance & why buy it?

Tuition Insurance Plan

Your application must be submitted no later than the first day of the term.

For Non-Traditional students (SPCS) there are times when withdrawing from classes mid-semester is unavoidable. Grad Guard in partnership with Allianz Global Assitance can reimburse tuition payments and other nonrefundable expenses if a student needs to leave school early for a covered illness, injury or psychological condition. It is important to note, depending on the date of withdrawal, the financial aspect may not be in your favor. As outlined in the Tuition Refund Policy, a percentage of the tuition cost is refunded up to the 6th week. After the 6th week of the term, there is no refund for withdrawal.

Because we feel that your college education is an investment worth protecting, the University of Richmond has partnered with Allianz Global Assistance to make tuition refund insurance affordable to our students. This is a completely optional service. The University feels that it is our responsibility to provide you with as much information as possible to assist you in making an informed decision.

Grad Guard in partnership with Allianz Global Assistance acts as an extension of the University’s refund policy—securing reimbursement for your tuition payment if you withdraw for a covered reason at any time during the semester.

To get a quote or learn more about tuition insurance, call Allianz at 1-866-724-4384 or visit their website at: www.GradGuard.com/tuition/richmond.

Tuition Insurance is available to all MBA and School of Professional and Continuing Studies students.

When is tuition due?

Tuition is due by 5PM on the first day of both Fall and Spring terms. Summer tuition is due by the first day of the varying terms in which you are enrolled. If no invoice is received tuition is still due on the first day of any term.

When will I receive a tuition invoice?

Fall invoices are emailed or mailed in early August and Spring invoices are e-mailed in early December based on the timing of your registration. Summer invoices are sent twice a week based on the timing of your registration. If no invoice is received tuition is still due on the first day of any term. Your official UR email address is required to receive your university invoice and other official correspondence from UR. Miscellaneous charges are invoiced monthly. 

How can I pay my tuition and fees?

A. Online

Students: Go to BannerWeb/Student Services/PayTuition and Fees. The QuikPay system accepts:

  • E-check, a free service
  • Credit Card (MasterCard, VISA, American Express, or Discover). There is a 2.75 percent service fee that will appear as a separate charge on your credit card invoice.

B.  Monthly Installment Plan

The University offers an installment plan administered by Nelnet Campus Commerce TMS. This tuition installment plan provides students with a low cost option for budgeting tuition. This installment plan is NOT a loan program. There is no interest or finance charge assessed on the unpaid balance due to the university. Nelnet Campus Commerce TMS offers a payment schedule choice of three or four payments per semester. There is a $35.00 nonrefundable enrollment fee per semester. The Monthly Plan is not available for courses offered during the summer terms.

Please visit the website for more information or to enroll in a plan www.richmondSPCSMBA.afford.com or call (800) 722-4867.

C. What if my employers pay-Third Party Invoicing/Employer Tuition Benefit 

Third Party Invoicing-Employer Tuition Benefit

If your employer is paying for your classes please submit your tuition benefit authorization form to your Student Account Specialist as soon as possible. E-mail your form to bursar@richmond.edu or fax it to 804-289-6862. Basic information needed: Student Name, 8 digit UR ID number, classes you are attending, your employer identification number, and dollar amount your employer will be covering.  If your employer benefit is contingent on your grades, you will be responsible for paying for your class when payment is due and you will be refunded when your benefit is received.

D.  Mailed Payments

Send check payments made payable to the University of Richmond

University of Richmond
Office of Student Accounts
142 UR Drive
Box R
University of Richmond, VA 23173

E.  Overnight Deliveries

Office of Student Accounts
142 UR Drive
3rd Floor Queally Center 
University of Richmond, VA 23173

(Please include your name and 8 digit UR ID on all correspondence)

What is your payment policy?

Payment Policies

Failure to pay in full by the first day of the term unless a payment arrangement is on file with Student Accounts will result in a late fee applied to your account.

If you have a payment hold on your account, the hold may not be released until the next business day. Please contact Student Accounts with any questions.

No credit is given for a term's work nor a degree conferred until all charges have been satisfactorily settled. Failure to make satisfactory financial arrangements can result in delay of graduation, denial of registration privileges, removal from classes, withholding of transcripts and/or referral to a collection agency or attorney.

If the University deems it necessary to engage the services of a collection agency or attorney to collect or to settle any dispute in connection with an unpaid balance on a student account, the student will be liable for all collection agency and/or attorney's fees, reasonable expenses and costs incurred. Accounts referred to a collection agency are reported to a credit bureau(s).

What if I stop attending my classes?

You are financially responsible for your tuition even if you stop attending classes. Please contact your Student Account Specialist with any questions. See our withdrawal and refund policy.

How can I get my student refund faster?

Direct deposit is a safe and quick way to receive your refund. You can sign up for direct deposit in bannerweb.richmond.edu under Manage and Sign up for Direct Deposit. For any questions, contact the Accounts Payable office at acctpay@richmond.edu

How often are invoices sent?

Students will receive monthly invoices via e-mail. Miscellaneous charges such as library fines, parking tickets, and graduation fees are invoiced monthly. These charges should be paid by the due date on the current statement.  The summer invoice schedule is irregular, call your Student Account Specialist for details.

Who do I contact regarding my invoice or charges on my account?

The Bursar’s Office generates monthly invoices and will be happy to assist you. Our contact information is bursar@richmond.edu, 804-289-8147 or toll free 866-241-8893.

Please note that various departments apply charges to the account. The Bursar’s Office does not have the authority to adjust or remove another departmental charge. Please contact the issuing department with questions or concerns: 

  • Boatwright Library 804-289-8876
  • Financial Aid Office 804-289-8438
  • One-Card/Spidercard/Meal Plan 804-289-8476
  • Parking Services 804-289-8703
Why do I need my UR email?

Your university email is the official form of all communication from UR.

What are your hours?

The Student Accounts office is open Monday, Tuesday, Thursday, and Friday, 8:30 a.m.–5 p.m. and on Wednesdays from 9 a.m.–5 p.m.