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Cardholder Fraud Alerts

What are cardholder alerts?

Cardholder alerts notify cardholders of suspicious activity on their account and allows them to quickly reply to validate transactions.

If a cardholder replies that the suspicious transaction is valid, their account will be updated and available for use with no disruption to them or need for a replacement card. If the transaction is not valid, the quick identification of fraudulent activity helps keep fraudsters at bay and minimizes the damage they can do.

Cardholders can choose one or a combination of methods to receive alerts:

  • SMS Text
  • Voice

Enrollment is easy! 

Go to the Commercial Card Alerts website at:

Cardholder Fraud Alerts Frequently Asked Questions