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Frequently Asked Questions

Can I make a payment on my student account with a credit card?

You may make a payment with a credit card online on BannerWeb (there is a 2.75% convenience fee for paying by credit card), but only cash and checks are accepted at the Cashier's office.

Can I pay parking tickets, fines, and miscellaneous charges with my SpiderCard?

Yes. Your SpiderCard can pay small balances of $100 or less owed on your student account. The maximum amount that your SpiderCard can pay towards your student account in one month is $200.

How do I put money on my SpiderCard?

Make a payment online, visit the Cashier's Office located on the 3rd floor in the Queally Center for Admissions, or call us at (804) 289-8769 and charge your deposit to a Visa, Mastercard, or American Express. You can also mail a check to:

Student Accounts
Box R
University of Richmond, VA 23173

Be sure to reference your student's name and eight-digit University ID number.

What are your hours?

The Cashier's Office is open Monday-Friday from 9 a.m.–1 p.m. and 2 p.m.–3 p.m.

Does the Cashier's Office cash checks?

The Cashier's Office cashes student payroll checks ONLY.

Does the Cashier's Office sell postage stamps, cashier's checks, or money orders?

No, we do not, but the UR Post Office sells stamps.