Frequently Asked Questions

Tuition & Fees (Student Accounts)

Questions

1. When is tuition due?
2. When will I receive a tuition bill?
3. How can I pay my tuition and fees?
4. How often are bills mailed?
5. Who do I contact regarding my bill or charges on my account?
6. What are your hours?

Answers

1. Tuition and fees for Fall are due the 1st Monday of August. Tuition for Spring is due the 1st Monday in December.
2. Fall tuition bills are e-mailed to all students around the 8th of July. Spring tuition bills are e-mailed around the 8th of November.  You may designate an authorized payer to also receive your e-Bill.  Effective November 2007 you will only receive an e-Bill.
3. You can pay your tuition and fees in several ways.
   1. Checks made payable to the University of Richmond.
   2. You can now pay your student account balance on-line by visiting BannerWeb (http://bannerweb.richmond.edu) and clicking on Student Services/Payment of Tuition and Fees/Payment of Tuition and Fees.  You can pay by credit card using MasterCard, American Express, or Discover, or you can pay by e-check.  If you have a hold on your account , the hold will not be released until the next business day.
   3. Wire transfer- Please contact Student Accounts toll free (866)241-8893 or (804)289-8147.
   4. Contract with our Deferred Tuition Payment Plan, TuitionPay. You can spread out the payment of tuition and fees over 10 months. Your first payment would start in June and monthly payments would end in March. Information from TuitionPay will be mailed to you the end of April. If you will be studying abroad on an UR approved program you are eligible to use TuitionPay. For more information call (800)635-0120 or e-mail info@amsweb.com or visit www.tuitionpay.com/urich
   5. Your Spidercard can pay small balances of $100 or less owed on your student account.  The maximum amount that your Spidercard can pay towards your student account in one month is $200.
   6. Where do I send my tuition payments? You can pay your tuition online with an e-check or by credit card (MasterCard, American Express, or Discover).  If you choose to pay by credit card there will be a vendor charge of 2.75% on the amount charged.  You can also print a pdf copy of the bill and mail a check to the address on the bill. All correspondence should be mailed to: Student Accounts, Box R, 113 Sarah Brunet Hall, University of Richmond, VA 23173.
4. Effective November 2007 only e-Bills will be sent to the students UR e-mail address.  These bills are e-mailed to the student at their University of Richmond e-mail address. Miscellaneous charges such as library fines, parking tickets, Health Center tests, and monthly long distance charges are also included on the student's account and billed monthly.
5. You may contact the Bursar's Office or call toll free (866)241-8893. Various departments place charges on your student account. The Bursar's Office does not have the authority to adjust or remove another department's charge. You must contact the issuing department with any questions or concerns.
6. The Student Accounts office is open Monday, Tuesday, Thursday, and Friday from 8:30-5:00 and on Wednesdays from 9:00-5:00.