Tuition and Fees (Student Accounts) - ePayments
- What is an e-Bill and e-Payment?
The e-Bill is an electronic system for all students to view, print and make payments on line. An electronic invoice will be sent monthly to each student's official UR email address. It can also be sent to any person that has been authorized by the student.
- Why doesn't my pending Financial Aid information appear on the Account Status page?
The Account Status page will only show you "real time" charges and payments. You must click on the "Current Statement" bar after opening "view accounts" to see the pending aid and the actual amount due.
- If I have a hold on my account when will it be released?
Any charges unpaid by the statement date will result in a hold on your account and prevent registration or transcript activity. The hold will remain on the account until payment is received. Once you have made a payment if you have a hold on your account, the hold will not be released until the next business day.
4. How do I set up an authorized payer?
Log in to the QuikPAY® system through Bannerweb (http://bannerweb.richmond.edu), click on Student Services/Payment of Tuition and fees. When you are in the QuikPAY® system you will see a menu on the left hand side. Authorize payers is the 3rd option. Click on the "ADD NEW" button and create a profile for your parent (you can only set up 1 parent per profile, but each parent can have their own profile). You will create their log in name and their password. Once you have created the profile your parent(s) will receive an e-mail that they have been set up. You will need to tell them the log in name and password that you have created on their behalf and then they will be able to access the system. Your authorized payer can log in at: https://quikpayasp.com/richmond/studenttuitionaccount/authorized.do
5. What company has the University of
Richmond partnered with to provide this service?
The University has contracted with QuikPAY®, a hosted electronic bill and payment service. Our contract with them ensures that the processes are compliant with the Family Educational Rights and Privacy Act (FERPA) and the Gramm-Leach-Bliley Act.
6. Is the QuikPAY® site secure?
The technical architecture/security of the QuikPAY® product uses intrusion detection and firewall systems to protect the network. The University of Richmond believes that security is a very important factor in providing e-Billing and e-Payment services.
7. Why didthe University of Richmond transition to e-Billing and e-Payment?
The University of Richmond decided to move to e-Billing and e-Payment for several reasons, among them time, convenience and cost. The QuikPAY® system is available worldwide, 24 hours a day and 7 days a week. There are no checks, envelopes or stamps needed to make a payment. You will receive immediate confirmation of e-Payment. Additional benefits include viewable billing and payment history as well as convenient access for authorized payers who the student sets up.
8. Will I still receive a paper bill?
Paper bills will no longer be sent.
9. How can I make an e-Payment?
e-Payment is an optional feature. Checking and savings account information from a Bank within the United States can be entered at the QuikPAY® website and payments will be transferred electronically to the University of Richmond. You will have the option to have the site retain your bank account information or may enter it each time you make an e-Payment.
Authorized payers will only be able to view their own payment and bank information. Each authorized payer is assigned a separate log in name and password for added security and privacy.
Please note: Checks drawn off an equity line or credit card might be returned for NSF.
10. Can I pay my e-Bill with a credit card?
The University of Richmond accepts MasterCard, Discover, and American Express. Visa is not currently accepted. A vendor fee of 2.75% (of the amount charged) will be charged to your account.
11. I do not feel comfortable paying my bill on line. What other payment methods are available?
Paying electronically is the preferred bill payment method, but it is optional. You may send a payment by mail or in person at the Cashier's Office in Sarah Brunet Hall. To send a check or money order through the mail to our payment processing center, please print a copy of the PDF bill, detach the bottom portion of the statement and mail with the payment (payable to the University of Richmond with your UR ID number printed clearly on the check) t
University of Richmond
Box R
University of Richmond, VA 23173
12. How do students log in and view their bill?
Students will receive a monthly email notification with the subject line "University of Richmond" student account bill with a link to QuikPAY®. The student's University of Richmond ID number is used for authentication. Students can also access their account through Bannerweb. Upon login, students can view the bill, set up and store bank account information, pay the bill electronically, and print paper copies.
13. How can my parents/authorized payers log in, view, and pay the bill?
People other than the student may have the ability to view the bill as an authorized payer. Each billing cycle, both the student and the authorized payers will receive an email notifiying them that the e-Bill has been sent. Students and authorized payers receive a link in the email that takes them directly to the QuikPAY® login page. Authorized payers may also access the page at: https://quikpayasp.com/richmond/studenttuitionaccount/authorized.do
|
Be sure that you have signed your authorized payer up to receive the e-bill